Assistance When You Need It Most

The Illinois Tollway is encouraging drivers to stay prepared for severe cold weather travel and to call *999 if assistance is needed on the Tollway system. Help is available for those facing mechanical issues or being stranded. Regularly deployed Zero Weather Road Patrols are now active around the clock, improving the response time for those needing help.

“Safety is always our highest priority and during this frigid weather we want to remind drivers they can always reach us by dialing *999 if they need roadside assistance on our system,” not only during freezing winter weather but throughout the year,” said Illinois Tollway Executive Director Cassaundra Rouse.

By calling *999, drivers can connect with Zero Weather Road Patrols, Tollway Highway Emergency Lane Patrol (H.E.L.P.) trucks, or Tollway roadway maintenance teams who are ready to provide aid.

Winter Driving Tips from the Illinois Tollway

The Tollway has issued advice for drivers navigating brutal winter conditions to stay safe on the road. Follow these essential tips when driving during subzero temperatures:

• Use *999 for Assistance: Provide your location details, like the nearest mile marker or crossroad, for faster help.

• Stay in Your Vehicle: If stranded, turn on your emergency lights and remain inside your car until responders arrive.

• Charge Your Phone Fully: Ensure your cell phone has enough battery life before leaving your destination.

• Mind Your Tires: Cold weather deflates tires—check inflation levels regularly.

• Keep a Full Tank: Avoid gas line freeze-ups by maintaining your tank at least halfway full.

• Pack a Safety Kit: Include gloves, blankets, boots, flares, bottled water, and a flashlight with fresh batteries in your car.

For real-time updates on road conditions, drivers can subscribe to Tollway Trip Tweets at Twitter or find updates on the Tollway’s website at illinoistollway.com. Track specific roadways like @94_294_Tollway and @I_88_Tollway for personalized alerts.

Around-The-Clock Zero Weather Road Patrols

During freezing conditions, the Illinois Tollway deploys 24-hour Zero Weather Road Patrols to supplement regular roadside services provided by the H.E.L.P. trucks.

Available Monday through Friday from 4 a.m. to 8 p.m. under Geico sponsorship, H.E.L.P. trucks are complemented by at least 12 Zero Weather Road Patrols outside these hours, including nights and weekends.

These patrol vehicles, equipped with arrow boards for traffic management, can transport stranded drivers to Tollway maintenance garages, plazas, or oases while helping address common issues like flat tires, drained car batteries, overworked radiators, and empty gas tanks.

Source: The Trucker

The post Illinois Offers Roadside Assistance During Extreme Winter Weather appeared first on Truck Drivers USA.

Slow Down and Stay Alert

Speed is one of the most significant factors in winter driving accidents. Joan Larson emphasizes the importance of reducing speed:

“SLOW DOWN!!! I see it all the time—people not following speed limits, even on dry roads. It can happen to anyone, so drive cautiously in fog, rain, or snow.”

Donald Pearrell agrees, adding that staying alert is crucial:

“Slow down and stay alert. Back in the day, if roads were bad, we’d pull over and park until it was safe.”

Plan Ahead and Be Prepared

Steven Clark highlights the importance of trip planning:

“Get on weather apps and map your route with places to stop. Knowing when and where storms might hit is how I start my trip plan. Each state has its own weather service website to help you prepare.”

Carrying essential supplies is a must, says Juli Bishop:

“Keep shelf-stable food, water, space blankets, heavy coats, wool socks, gloves, a beanie, hand warmers, and patience in your truck at all times during cold weather.”

Maintain a Safe Following Distance

Keeping a safe distance is critical for avoiding accidents in slippery conditions. Kyle Yadon advises:

“Following distance is extremely important. Slowing down doesn’t help if you’re still tailgating.”

Greg Phelps adds:

“Slow down and spread out. Give yourself room to react.”

Use the Right Equipment

The right tires can make all the difference. Trevor Pace stresses:

“Put the right tires on for winter. It’s essential for traction and safety.”

For those using chains, Kris Davis warns:

“Don’t be afraid to sling iron, but know how to use chains properly. Place them on the correct tires, and don’t be lazy about it.”

Stay Warm and Safe in Emergencies

Being stranded in winter conditions can be dangerous, but preparation can save your life. Thomas Culver shares a tip for staying warm:

“Keep a box of white household candles in your truck. If you’re stranded and out of fuel, a single candle can provide heat—enough to make a difference.”

Luke J Arris suggests maximizing heat efficiency:

“The smaller area you sleep in, the easier it is to heat. Always carry pocket warmers or an electric hand warmer, so you have a backup if your truck’s heat goes out.”

Listen to Your Truck and the Road

Understanding road and vehicle conditions is key. Malena D. Thomas offers this advice:

“If you’re in a rig, slow down and open your window just a bit to listen for ice.”

Dick Hart reminds drivers to watch for icy conditions:

“At 28 degrees, roads can get slick fast. Stay alert to changes in road texture and sound.”

Trust Your Instincts

Sometimes, the best tool you have is your intuition. Joe Farkas advises:

“Take your time and trust your Spidey senses. If something feels wrong, stop and assess the situation.”

Common Sense Goes a Long Way

Many drivers emphasized the importance of using good judgment. Randal O. Bouwens sums it up well:

“You may be able to drive 45 mph, but you can’t stop at 25 mph. Drive no faster than you can safely stop.”

Winter driving requires patience, preparation, and a healthy dose of caution. By following these tips and trusting your instincts, you can navigate winter roads safely. Remember, no load is worth risking your life. Stay safe out there!

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